Jeff Chew’s journey with Pizza Factory is a story of ambition, hard work, and an unwavering commitment to his community. Growing up in Oakhurst, California— the birthplace of Pizza Factory— Jeff’s connection to the brand began long before his career as a franchise owner. As a teenager, he worked in his mother’s Pizza Factory locations in Chester and Quincy, California, learning the business from the ground up. Originally a master auto technician, in 1989, his experience inspired the brand’s original owners to invite him to open a franchise in Susanville.
At just 20 years old, Jeff took a bold leap of faith, mortgaging his home to fund his first Pizza Factory location. What followed was a career spanning over three decades, marked by resilience and growth. For the first 20 years, Jeff worked seven days a week, dedicating himself to building a thriving business. His efforts paid off, and he now has a second restaurant in nearby Janesville, maintaining Pizza Factory’s signature hands-on, community-centered approach.
Jeff’s impact extends far beyond his restaurants. A proud mentor, he has guided countless individuals in their own Pizza Factory path, embodying the company’s culture of collaboration and support. Over the years, Jeff has also embraced innovation, from implementing new technologies like online ordering to adapting to shifting industry trends.
Community involvement has always been at the heart of Jeff’s Pizza Factory experience. From sponsoring school lunch programs to supporting local sports teams and events, he has forged deep connections with the people of Susanville and Janesville— many of whom enjoy seeing him drive his personally wrapped Pizza Factory car around town. Pizza is a family affair. Jeff credits much of his achievements to the support of his family, including his wife Meredith, who plays a key role behind the scenes, and his children, who are actively involved in the business, continuing the tradition from his mother.
Jeff’s legacy is one of perseverance, dedication, and service. He exemplifies what it means to be part of our brand that thrives in small towns and prioritizes community engagement. Jeff’s story is a shining example of what’s possible with Pizza Factory.
If you’re ready to create your own Pizza Factory legacy, fill out an inquiry form to learn more about our franchising opportunities!