In the heart of California, married couple Terri and Dave Thomas have spent 13 years making a difference— not just through delicious pizza, but through deep-rooted community involvement. As long-standing multi-unit Pizza Factory franchisees, their story is a powerful example of how dedication, compassion, and strong brand support can create a lasting impact.
A Journey of Growth and Connection
Before joining the Pizza Factory family, Terri worked as a bookkeeper and Dave as an operations manager. When they made the leap into franchising, they knew they were entering a new world. Their motivation, however, was clear: they wanted a business that would allow them to become part of their community and give back meaningfully.
Though they admit they initially underestimated the time it would take to run a business, they leaned into the challenge. Over the years, they’ve built thriving pizzerias in Placerville, Pleasant Valley, and Pollock Pines fueled by heart and hustle, supported by the resources and guidance that Pizza Factory provides its franchisees.
“One of the things we’ve appreciated most is the corporate support and having a single supplier,” Terri shared. “It makes operations simple and efficient so we can focus more on our customers and our team.”
Giving Back is Good Business in the Food Industry
Community involvement isn’t just a core value for Terri and Dave— it’s the foundation of their business. Whether it’s supporting local schools, helping families in need, or responding during tough times like the Caldor Fire by providing meals to affected residents, the husband-and-wife duo lead with compassion. They believe that creating those moments of support and generosity not only strengthens community ties but helps grow their fast casual restaurant in authentic, lasting ways.
“If your community sees that you’re involved with them, they want to be involved with you,” Dave said. “That connection goes both ways. People remember the businesses that step up; they come back, and they tell their friends.”
Franchise Rock Stars for a Reason
Their dedication hasn’t gone unnoticed. In 2021, Terri and Dave were named Franchise Rock Stars in the “Giving Back” category by Franchise Business Review, selected from more than 200 nominations across various brands both within and outside of the food industry.
Their story is a true testament to how a pizza franchise can become a source of philanthropy through Pizza Factory’s support. It’s not just about running a great restaurant— it’s about becoming a fixture in the community, investing in people, and creating a business that reflects your values.
If you’re looking to make an impact, join a brand that supports its owners and thrives in close-knit communities, Pizza Factory is the perfect fit. Fill out our inquiry form to learn more!