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Pizza Factory Franchise Partners with PAR Technology to Enhance Franchisee Support and Future Growth

Key Takeaways

  • Pizza Factory is partnering with PAR Technology to provide franchisees with deeper operational visibility and stronger decision-making tools.
  • The new platform will help owners better manage labor, inventory, ordering, loyalty, and guest engagement from a unified system.
  • This investment reflects Pizza Factory CEO Lisa Roscoe’s ongoing commitment to modernization, innovation, and exceptional pizza franchise support.
  • As the Pizza Factory franchise continues to grow, technology investments like this help franchisees operate more efficiently while staying focused on serving their communities.

Why Did Pizza Factory Partner with PAR Technology?

At Pizza Factory, we believe great franchise systems are built by investing in the people behind every restaurant. Our franchisees are deeply involved in their communities, and we believe they deserve tools that help them spend less time managing systems and more time creating exceptional guest experiences.

That commitment to maintaining a people-first franchise system is exactly why one of Pizza Factory CEO Lisa Roscoe’s top priorities since joining the brand has been investing in tools that help franchisees operate more efficiently.

Today, we’re excited to share a major step forward in that effort. Pizza Factory franchise has selected PAR Technology’s unified restaurant platform to support operations across our entire franchise system, creating new opportunities for franchisees to gain deeper visibility into their businesses, streamline day-to-day operations, and better serve their communities.

The best pizza franchise support comes from a thoughtful blend of people, systems, and innovation, and we’re excited to provide all three through our partnership with PAR.

Why did Pizza Factory choose to partner with PAR Technology?

As the Pizza Factory franchise enters its next chapter of growth, the brand is making strategic investments designed to support both existing operators and future franchisees. Implementing PAR Technology is part of a broader effort to build a more scalable, efficient, and data-driven franchise system that can continue growing without losing the hometown experience that has made Pizza Factory a community favorite across the West.

By bringing key systems together under a single platform, Pizza Factory franchisees will gain access to more real-time operational insights than ever before, including:

  • Labor performance and staffing needs
  • Inventory levels and food costs
  • Order accuracy and fulfillment
  • Guest purchasing trends
  • Loyalty and marketing performance

Rather than spending time piecing together information from multiple sources, franchisees can make informed decisions faster and focus more attention on their teams, guests, and communities.

Investing in the next generation of Pizza Factory franchise support

Since becoming CEO of Pizza Factory last year, Lisa Roscoe has emphasized the importance of balancing Pizza Factory’s community-driven roots with strategic investments that strengthen the franchise system.

Throughout her leadership, Lisa has focused on identifying opportunities to enhance franchisee support, modernize operations, and position Pizza Factory for long-term growth, and technology has been a major component of that strategy.

“Delivering a great pizza experience depends on strong execution at every location,” said Roscoe. “This gives our teams the insight they need to make smarter decisions every day while continuing to invest in the guest experience.”

For franchisees, the partnership with PAR Technology means access to better tools without sacrificing the local ownership and community connection that make Pizza Factory special. Whether new franchisees started as fans of the brand or have multi-unit ownership experience, they’ll all benefit from the unified system that PAR provides for their locations.

Will PAR Technology’s partnership with Pizza Factory impact the guest experience?

While many of the benefits of this investment happen behind the scenes with franchisees, guests will feel the impact as well.

Improved operational visibility helps franchisees make better decisions about staffing, inventory, and service execution. More connected systems can support smoother ordering experiences, improved accuracy, and stronger loyalty engagement.

At Pizza Factory, we know that guests love our brand because of how connected our franchisees are to their communities. We’re not simply adding technology for technology’s sake. Instead, we’re providing Pizza Factory franchise owners the resources they need to spend less time managing systems and more time doing what they do best: serving great food and creating meaningful connections in their hometowns.

Building for the Next 40 Years

The Pizza Factory franchise has spent more than four decades earning a reputation as a hometown favorite across the West. As we continue to evolve, investments like this help ensure franchisees have the support they need to work in a changing restaurant landscape.

For current owners, it represents another step toward stronger operational performance and better decision-making. For future franchisees, it reflects Pizza Factory’s ongoing commitment to providing the tools, systems, and support necessary to build a successful business.

Technology may be changing, but Pizza Factory’s mission remains the same: bringing people together over great pizza while helping franchisees grow alongside the communities they serve.

If you’re ready to join a pizza franchise that invests in the future, fill out our inquiry form today.