Skip to content
Get started

Serving Up Awesome Awards

Order up! We’re serving up awesome awards with Entrepreneur ranking our iconic West Coast brand on their 43rd Franchise 500® list. This honor shines a light on our brand momentum following a successful year with record breaking sales, expanding into 11 new markets and nearly three million pizzas sold.

This is the 43rd year of the Entrepreneur ranking, which highlights the unique challenges and changes that have shaped the franchise industry over the last year—and how franchisors have adapted and evolved to meet them. Specifically, brands are ranked according to costs and fees, size and growth, support, brand strength and financial stability.

“All that we’ve accomplished is a testament to our incredible system of corporate team members and new and existing franchisees,” said CEO Mary Jane Riva. “From introducing our concept to three new states to debuting our new Express model to experiencing our best sales in 12 years, 2021 was definitely a year to remember. We welcomed a number of owners in 2021, most of which were longtime fans of Pizza Factory. It’s exciting to look back on the milestones we hit this year. I’m looking forward to seeing our concept continue to thrive in 2022 and maintaining our reputation as an innovative West Coast pizza icon.”

This announcement comes on the heels of Franchise Business Review naming us a Top Franchise for 2022.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

We were among over 300 franchise brands, representing more than 30,000 franchise owners, that participated in Franchise Business Review’s research. Pizza Factory franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

“While the pandemic impacted various business sectors differently, the last 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage of ‘being in business for yourself, but not by yourself’ has never been more important,” said Franchise Business Review founder & CEO Eric Stites. “Thanks to fast innovations, significant support, and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and that is reflected in high franchisee satisfaction.”

Learn more about franchising opportunities with Pizza Factory.